Customer Service
Customer Support & Account Access.
Managing your contract should be simple, clear, and reliable. We provide convenient tools and responsive support to help you stay on track with your payments and account information.
Online Payments
View & Pay Your Bill
If you are currently financing a property through Contract Exchange, you can easily manage your payments through our secure system.
Our goal is to ensure your payment process is straightforward and dependable.
Online Payment Portal
Secure, available 24/7
Pay by Phone
Speak with our team directly
Borrower Account Portal
View history & account details
ACH Auto-Pay
Set up and forget
Automatic Payments
Set Up Recurring Payments (ACH)
Looking for a more consistent and hands-off approach? We offer ACH payment options so you can set up recurring payments and avoid missing due dates.
"With automatic payments, your monthly routine becomes one less thing to manage."
Contract Exchange Corporation — ACH Program
1
Contact Our Team
Reach out to request ACH enrollment and we'll walk you through the setup.
2
Provide Bank Details
Securely share your routing and account number to authorize recurring withdrawals.
3
Payments Run Automatically
Your payment is processed on your due date each month—no action required.
Support & Assistance
Need Help or Have Questions?
We understand that every situation is different. If you need assistance with your account, payment setup, or general questions, our team is here to help. Whether you're resolving an issue or simply need clarification, you can expect clear communication and professional support.
Account & Payment Help
Questions about your balance, payment history, or account setup? We can walk you through it clearly and efficiently.
Phone Support
Prefer to speak with someone directly? Call our Cedar Rapids office during business hours for real, human assistance.
General Inquiries
Not sure where to start? Reach out with any question—payment setup, contract clarification, or general account support.
Our Standards
Our Commitment to Service
Customer service at Contract Exchange Corporation is built on the same principles as our financing approach.
Clear Communication
Plain language, no jargon
Reliable Processes
Consistent, dependable support
Professional Follow-Through
We see every issue to resolution
"We take every interaction seriously—because your transaction matters."
Contract Exchange Corporation
We are not a high-volume call center. We are a company that values thoughtful service and consistent support. That means when you reach out, you'll receive attention, clarity, and a response grounded in real understanding—not scripts.
Support That Reflects Responsibility
When you reach out, you'll receive attention, clarity, and a response grounded in real understanding—not scripts. That's not a policy. It's how we operate, every interaction, every time.
Begin
Start a Conversation
Every Situation Is Different
If you're involved in a real estate transaction that requires a more thoughtful and structured approach, we're here to help. No pressure—just a clear discussion about your options.